Please refer to the guides for answers to questions including:

  • Do I have to complete the entire report in one sitting?
  • Are all data fields within the application required? How do I know which ones are and which ones are not?
  • Can I copy and paste information from other documents into the application question fields?
  • Are there word or character limits on my responses?

Table of Contents

 
 

System Access

I’m experiencing technical difficulties.

Please email grantsupport@houstonendowment.org or call 713-238-8150 for questions about the system or any technical difficulties you might encounter. Please do not contact your program officer for technical issues.

I need to update information about my organization.

Please email grantsupport@houstonendowment.org with any changes you need to make regarding general information about your organization (including updated names, titles, or contact information).

I can’t remember my username.

Please refer to our Grantee Guide, available here.
The username is always an email address. If you are not sure what email address was used, contact grantsupport@houstonendowment.org.

I can’t remember my password.

Please refer to our Grantee Guide, available here.

Can my organization have more than one user login account?

GivingData allows multiple individuals within an organization to have login credentials. User accounts must be coordinated with your program officer. Additional accounts may be added during the application process. Alternatively, you may email grantsupport@houstonendowment.org to request additional accounts. Please include the organization’s name and the name, title and email of the contact to be added.

I am grant writer working with multiple organizations. How can I access multiple organizations' accounts in GivingData?

Please contact grantsupport@houstonendowment.org for assistance.

How can I add additional contacts to my user account in GivingData?

Please refer to the Grantee Guide for Full Applications for details of how to add additional contacts during the application process. Alternatively, you may email grantsupport@houstonendowment.org to request additional accounts. Please include the organization’s name and the name, title and email of the contact to be added.

The primary contact is no longer affiliated with the organization. How I assign a new primary contact?

Please notify your program officer of staffing changes, and he/she will work with you to facilitate the addition of new account contacts.

 

Communications Guidelines

If you are a Houston Endowment grantee with a program, event, or milestone you believe may be suitable for a story, please contact communications@houstonendowment.org.

Is there a protocol that I am required to follow if I am contacted by a reporter during the life of a grant?

We encourage you to talk to the media about your work. Additionally, we may refer reporters to you for comment. If you need advice or information about how to handle these requests, or if reporters contact you with specific questions about Houston Endowment or why your project was funded, please direct those inquiries to communications@houstonendowment.org.

May I mention the support of Houston Endowment if I am taking a position about an issue in the media?

You are welcome to acknowledge grant support from Houston Endowment in your media activities. We would appreciate the opportunity to work with you on the language of that acknowledgment to help ensure that our grantmaking activities are represented accurately and consistently. Please contact your program officer or the communications staff in order to discuss.

 

Grantee Reports

How can I find out when my grant report is due?

Information on grantee reports, including due dates, is available in both the original contract and within GivingData. After logging into GivingData, navigate to the completed applications list, and click on the word “Report.” This page will list all reports and due dates for the grant. Refer to our Grantee Guide to: Reporting in GivingData for detailed information on how to access and submit reports.

How do I submit my grant report?

After logging into GivingData, navigate to the completed applications list, and click “Report.” This page will list all reports and due dates for the grant. Click “Edit” for the report form. Complete the information requested, provide the optional attachments, and then click “Submit.” Refer to our Grantee Guide to: Reporting in GivingData for detailed information on how to access and submit reports.

Can I preview the questions that will be required to complete a grantee report?

Yes. Information about typical grant report questions is available in the Report Guidelines section.

I gave my program officer an update over the phone. Do I still have to complete the online grantee report in GivingData?

Yes. Please provide the full written report via GivingData.

Can the next grant payment be made even if I don’t submit a requested report?

Typically a payment cannot be made without a report submission. Please contact your program officer if you have concerns about being able to submit a requested report. The program officer will help determine appropriate next steps.

 

Change in Grant Terms

We have fulfilled the purpose of our (restricted) grant, and we have unspent funds remaining. Should we return the unspent funds to Houston Endowment?

Please contact your program officer to discuss.

How should I return unspent funds to Houston Endowment?

Please contact your program officer. After coming to agreement on the amount of funds to return, the check should be made payable to Houston Endowment Inc. and sent to:

Houston Endowment Inc.
Attention: Grants Management
600 Travis St., Suite 6400
Houston, TX 77002

Please include the following information with the check, all of which is available in the grant contract: grant purpose statement, grant approval date, and total original grant amount.